Oxford JeansOxford JeansOxford Jeans

Política de reembolso

Return Policy

Last Revised 01 October, 2021 

If you are not satisfied with an item you purchased from oxfordjeansusa.com, you may return the item within 5 days of delivery for a refund of the purchase price, minus the shipping, handling, gift box fee and other additional charges. Customers are responsible for the return shipping fees.

Apparel must be unworn with original tags attached. Footwear must be unworn and in its original shoebox. We reserve the right to deny a refund if returned merchandise does not meet our requirements. Final sale items are not eligible for a return, refund or credit. We do not allow price adjustments on merchandise purchased on oxfordjeansusa.com.

For your convenience, items purchased online must be returned to the following address:

Palletized
12480 NW 25th Street, Suite #115

Miami, FL 33182

(786) 534-6112

 

And notify the email support@oxfordjeans.com of your return.

 

Please refer to the Return instructions on the packing slip when returning your item. The items must be returned in unused/undamaged condition with all tags attached and in their original boxes (whenever possible) to ensure credit. Please also include all paperwork, parts and accessories, if applicable.

Our Standard Return Policy does not apply to undergarments. These items are considered final sale and are not eligible for return.

All International orders are final sale and cannot be returned. You can expect a refund in the same form of payment originally used for purchase, within 5 days of our receiving your returned product. Your refund will include the cost of the item, plus any applicable sales tax. You will only be refunded the shipping cost if the return is a result of a manufacturing defect or shipping error on our part. Adjustments to credit cards should appear within two billing cycles.

We will not accept CODs or third-party billing for returned merchandise.

In case of shipping damages, please contact the shipping carrier or our Customer Service Department at support@oxfordjeans.com.

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