Last Revised October 1, 2021
This policy describes the personal information Oxford Fashion Usa LLC. and our brands, which include but are not limited to Oxford Fashion Usa LLC (collectively, "OXFORD FASHION USA ”) collect about you, why we collect it, how we use it, and when we share it with third parties.
This policy covers our online experiences including our websites and mobile apps. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
What kind of information does OXFORD FASHION USA collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you engage in activities such as visiting one of our websites, installing or using our mobile apps, placing an order online, saving your information with us online, contacting us with a question or concern, or participating in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online, through a mobile and in our app.
We may combine personal information with information about your online transactions and other interactions with us, including your purchases. We may also combine your personal information with information we receive from other sources, such as joint marketing partners, public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site’s privacy settings to control how your information is shared.
How does OXFORD FASHION USA use my information?
We may use your personal information to provide products and services and to support our business functions. For example, we may use this information for the following purposes:
You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section below.
How does OXFORD FASHION USA . share my information?
We may share your personal information, such as in the following ways:
What other information does OXFORD FASHION USA collect?
We may collect information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information; information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you; and aggregated information.
We may use and disclose such information for any lawful purpose. If required, we will treat such information as personal information in accordance with this policy. We will also treat such information as personal information to the extent it is combined with personal information. For example, when you use our technologies, we may keep a record of your product interests, the purchases you make and other content you generate (such as adding items to your shopping cart).
We may collect information in a variety of ways, including:
What if I allow a OXFORD FASHION USA mobile app to access location information?
If you allow a OXFORD FASHION USA mobile app to collect location information, we may receive the precise location of your mobile device. Typically you would give your permission to do so through your device’s mobile operating system. If you grant permission, we may collect that information when the app is running in the foreground or background. You may disable the app’s collection of precise location information, or change the manner in which that information is collected, through your device’s mobile operating system settings.
We may use precise location information collected through a OXFORD FASHION USA mobile app as described in this notice, above. For example, we may use this information to help you find nearby stores or products, or personalize in-app advertisements or marketing. We may share precise location information collected through a OXFORD FASHION USA mobile app with third parties as described in the section, above. For example, we may share this information with our service providers to personalize and transmit our advertisements or marketing for you, such as through push notifications.
What if I use different devices to visit OXFORD FASHION USA websites or mobile applications?
In order to provide you with a more efficient and convenient shopping experience, you may be able to access various content or sign into your account from many different devices. If you use different devices (such as your home computer, laptop, mobile device and/or an intelligent personal assistant device) to access our sites or our mobile applications and/or place a transaction with or request services from one of our brands, we may be able to associate you with each of your devices. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we will be able to associate your current device with your account information.
Information we have collected from your different devices may be combined with other information you have provided us, including details about: information that is saved in your customer account; your transactional history with our brands; how you use our sites, apps and services; the products you view or services and features or in-store technologies in which you choose to interact. We may use such information to help provide more tailored experiences and consistent services and experiences across all of your devices as explained in this privacy notice. We also may use this information to prevent fraud, such as by identifying when your account is accessed from an unfamiliar device, or to provide customized offers or advertising based on your use of each device and your interactions with our brands, services and offerings. Please refer to the “Cookies” section to learn how you can exercise choices regarding cookie-based tracking, or refer to the section to learn more about your choices regarding online advertising.
Why did I receive a marketing email after I made a purchase in a OXFORD FASHION USA store?
To provide you with a more seamless customer experience, we keep records of all your OXFORD FASHION USA transactions online. For example, if you use a credit or debit card we may use information about your purchases to email you about other products and services that we believe may be of interest to you.
How do I access or change my information?
You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information at a OXFORD FASHION USA website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.
You can also ask us to update your personal information by contacting us as described in the section below. Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.
How do I make choices about receiving promotional communications?
OXFORD FASHION USA and our brands, want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section entitledbelow or you can click on the self-service unsubscribe links below.
If contacting customer service, please be sure to include your full name and the email address you used when you registered with or made a purchase from the OXFORD FASHION USA brands. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from OXFORD FASHION USA .
If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting customer service.
Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
How do I stop receiving catalogs?
If you no longer wish to receive catalogs or wish to alert us to duplicate mailings, please contact customer service as described in the section below. Please provide your exact name, postal address, and email address so that your request can be effectively processed. It may take up to 90 days in order for your information to be completely removed from our list.
To learn more about your rights as a consumer and to receive less national advertising mail, please visit the Direct Marketing Association at dmachoice.org.
How does OXFORD FASHION USA protect kids' privacy?
OXFORD FASHION USA is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our websites are general audience sites and are not targeted to or intended for use by children.
How is my information used for behavioral or targeted advertising and what choices do I have?
We use our own cookies to help determine which of our ads are shown to you on other websites. We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information over time about your activity on our sites and other sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. These technologies and the information collected about you may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit aboutads.info.
Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
What if I participate in store programs?
We may provide special opportunities for customers in to receive personalized shopping or other services, such as notification when your favorite products will be in our online store, product recommendations, unique offers for certain community members such as teachers or fitness instructors, and invitations to special local events.
In order to provide these personalized services, a sales associate may ask for information about your interests, activities, shopping preferences and other people for whom you are shopping. We may also keep records of your sizing preferences, product wish lists, local store transaction history, and contact information. We may use your information to contact you by phone or text message, in accordance with this policy. In certain instances, you may also be able to authorize a sales associate to make purchases on your behalf using payment information you have previously provided during an online or in-store transaction.
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section below.
What is "phishing"?
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
I received a suspicious email from a OXFORD FASHION USA brand regarding an order I did not place. What should I do?
We are aware of phony emails sent out under our brand names. These emails did not originate from OXFORD FASHION USA and individuals who received fraudulent order status emails have not been charged. For your protection, do not click links or open any files attached to suspicious, unsolicited emails. If you believe your personal computer has been compromised as a result of the scam, please consult an IT professional. For more information, contact the FBI's Internet Crimes Complaint Center: ic3.gov/default.aspx. We work with law enforcement on their investigations of these kinds of fraudulent emails.
What about links to other websites?
How do I contact you?
Oxford Fashion Usa LLC
1525 N Park Drive Suite 104
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of OXFORD FASHION USA who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
Oxford Fashion Usa LLC
1525 N Park Drive Suite 104
California Do Not Track Disclosure
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.